Privacy & Policy

Effective Date: May 5, 2024

I. Introduction

Upscale Digital is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information about you when you interact with us via our website (www.upscale-digital.com) and our services.

II. Information We Collect

We collect personal information that you provide when you contact us through our website or social media platforms. This typically includes your name, email address, telephone number, and any other information you voluntarily share.

III. Use of Your Information

The information we collect is used to:

1. Respond to your inquiries and fulfill your requests.
2. Send you promotional messages and other information about features, products, and services that may be of interest.

IV. Sharing Your Information

We may share your information as follows:

With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf; In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including to meet national security or law enforcement requirements; With your consent or at your direction.

V. Data Security

We implement reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

VI. Your Rights

You may have certain rights regarding the personal information we hold about you. You can exercise any of these rights by contacting us at the address below.

VII. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. We will post any changes on this page.

VIII. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected] 

IX.Payment Terms & Conditions

•⁠ ⁠All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
•⁠ ⁠Website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Saudi Arabia.
•⁠ ⁠We accept payments online using Visa and MasterCard credit/debit card in AED.
•⁠ ⁠Refunds will be done only through the Original Mode of Payment.
•⁠ ⁠Any dispute or claim arising out of or in connection with this website shall be governed and construed in

Terms and Conditions 

•    Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. 
•    United Arab of Emirates is our country of domicile.
•    Minors under the age of 18 are prohibited to register as a user of this website and are not allowed to transact or use the website. 
•    If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 
•    The cardholder must retain a copy of transaction records and Merchant policies and rules.
•    We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies).

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Privacy Policy

•    All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
•    The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Refund / Cancellation Policy

•    Refunds will be done only through the Original Mode of Payment

Delivery Policy

•    www.upscale-digital.com

Link to Policy in Facebook Ads

As required, this policy will be linked within any Facebook advertisements as part of Facebook’s default privacy disclaimer.